Steve James
Teachers Mutual Bank is setting the standard for banking in Australia. Steve James reflects on the institution’s recognition as an ethical company.
Teachers Mutual Bank was one of only three Australian banks, and one of only five financial institutions globally, to be named among the world's most ethical companies for 2014 by the Ethisphere Institute in the USA. Steve James, CEO of Teachers Mutual Bank, says this prestigious honour is just one of many the mutual bank has received in recent years.
"In recent years, we've become internationally recognised for our CSR activities. Our corporate social responsibility is led by our board of directors, and I would say Teachers Mutual Bank is one of the best in Australia in this area."
"In 2014, we were recognised for the second consecutive year by the London Benchmarking Group as a global leader in community investment. Our level of community investment is about 12 times the financial services sector's average, so we're certainly giving back in that area. We have a great pedigree in this space and we're very proud of it."
"In March this year we achieved a score of 91 per cent in the global Corporate Responsibility Index, with the average score at around 85 per cent. Our significantly higher score was achieved thanks to the strong human resources, workplace, and employee development approach that we take here. Staff engagement is one of our key strengths. We have record rates of around 88-per-cent staff engagement, and that leads to high staff satisfaction."